Privacy Policy
Your privacy matters to us, and this page lays out in plain language what information BillyBets Casino collects, why we collect it, and how we look after it. We have tried to keep the legalese to a minimum so you can actually understand what happens to your data when you use the site.
What Information We Collect
When you create an account and play at BillyBets Casino, we gather a few categories of information. The first is what you give us directly — your name, date of birth, email, residential address and payment details when you register and deposit. The second is information we pick up automatically as you browse, such as your device type, browser, IP address and the pages you visit. The third is transaction data tied to your deposits, withdrawals and gameplay, which we need to run your account and keep the books straight.
Why We Collect It
We do not collect data for the sake of it. Your details let us open and secure your account, process payments in Canadian dollars, verify your identity as required by our licence, and step in if anything looks off. We also use aggregated, non-identifying data to understand how the site is used so we can make it work better. Where the law requires it, we hold onto certain records to meet regulatory and anti-fraud obligations.
How We Protect Your Data
Every connection to BillyBets Casino runs over SSL encryption, so the information you send is scrambled in transit and cannot be read if intercepted. Access to stored data is limited to staff who genuinely need it to do their job, and payment details are handled through secure, vetted gateways rather than sitting openly on our systems. We review our security practices regularly rather than setting them once and forgetting them.
Sharing Your Information
We do not sell your personal data. Full stop. We share it only where it is necessary to run the service — for example with payment providers to process a transaction, with identity-verification partners during account checks, or where a legal or regulatory authority compels disclosure. Any third party that handles your data on our behalf is bound to protect it to the same standard we do.
Cookies and Tracking
Like most sites, BillyBets Casino uses cookies to keep you logged in, remember your preferences and understand how the site performs. You are in control of these through your browser settings and our cookie tools, and the specifics are covered in more detail on our dedicated cookie page.
Your Rights
You have the right to see the personal data we hold about you, to ask us to correct anything that is wrong, and to request deletion where we are not legally required to keep it. You can also object to certain uses of your data or ask us to limit how we process it. To exercise any of these rights, get in touch with our support team and we will guide you through it.
Data Retention
We keep your information only as long as your account is active or as long as we need it to meet legal, tax and regulatory requirements. Once those periods pass and there is no lawful reason to hold your data, we securely delete or anonymise it.
Changes to This Policy
From time to time we may update this policy to reflect changes in how we operate or what the law requires. When we make a meaningful change, we will make the updated version available here so you always know where you stand.
Contact Us
If you have any questions about how BillyBets Casino handles your personal information, reach out to our support team via live chat or email at [email protected] and we will be happy to help.